Terms of Use

Welcome to Visualize AI. These Terms of Use (“Terms”) form a binding agreement between you and HOMESHOPPER AI INC., a corporation incorporated in Canada with its registered office at 9655 49 Ave NW, Edmonton, Alberta T6E 5Z5, Canada (“we,” “us,” or “our”). They govern your access to and use of the Visualize AI web application at visualizeai.pro (the “App”) and the AI-powered design service offered through it (the “Service”).

Please read these Terms carefully. By creating an account, signing in, or using the App, you agree to these Terms. If you do not agree, do not use the App.

1. Acceptance of Terms

By accessing or using the App, you accept and agree to be bound by these Terms and by our Privacy Policy. If you are using the App on behalf of an organization, you represent that you have authority to bind that organization to these Terms, and “you” refers to both you and that organization.

2. Eligibility

You must be at least 18 years old, and of legal age to form a binding contract in your place of residence, to create an account and use the App. The App is intended for adults only.

You may not use the App if you are barred from doing so under the laws of your country or any country where you access the App.

3. Your Account

To use the App, you must create an account using Google Sign-In, provided through Firebase Authentication.

You are responsible for:

• Providing accurate, current, and complete information when registering;
• Keeping your sign-in credentials secure and not sharing them with anyone;
• All activity that occurs under your account, whether or not you authorized it;
• Notifying us promptly at hello@visualizeai.pro if you suspect unauthorized access to your account.

We are not liable for loss or damage arising from your failure to comply with these account responsibilities.

4. The Service

Visualize AI lets you upload a photograph of an interior room or outdoor space, select a style and space type, and receive an AI-generated image showing a redesigned version of that space. AI generation is performed using third-party large multimodal models, currently Google Gemini. The specific underlying models and providers may change over time without notice as we improve the Service.

Images you upload and images we generate for you are stored on Amazon Web Services (AWS) S3 infrastructure and associated with your account so that you can access them within the App.

5. Pricing, Subscriptions, and Billing

5.1 Plans and Pricing

Subscriptions are offered in two tiers, Basic and Pro, each available on a monthly or annual billing interval. Annual subscriptions are billed once for the full year. Plans are priced in U.S. dollars; the amount charged may vary with local currency conversion and applicable taxes.

Each plan includes a monthly allotment of renders and upscales. Current plans, prices, features, and included usage are shown on our pricing page and at checkout at the time of purchase.

Prices may change in the future; any change applies only to new purchases or to subscription renewals after we have given you notice.

Payments are processed by Stripe. We do not store full card details.

5.2 Auto-Renewal and Cancellation

Subscriptions bill in advance for the chosen interval and auto-renew at the then-current price unless cancelled. You may cancel at any time through your account and billing settings. Cancellation stops future renewals. On cancellation, you retain access through the end of the current paid period, after which the subscription ends.

5.3 Refunds

Subscriptions are billed in advance for the chosen interval. You may cancel at any time; cancellation stops future renewals and you retain access through the end of the current paid period. Charges for the current and prior billing periods are non-refundable, except where a refund is required by applicable consumer-protection law. We may, at our discretion, offer refunds or account credits in individual cases.

6. Acceptable Use

You agree not to use the App to:

• Upload photographs containing identifiable people without their informed consent, or photographs of minors that you do not have the right to upload;
• Upload content that is illegal in your jurisdiction or in Canada, including but not limited to child sexual abuse material, content that infringes intellectual property, or content prohibited by applicable export control laws;
• Upload content that is sexually explicit, violent, hateful, harassing, defamatory, or otherwise inappropriate;
• Generate or use Output to harass, deceive, defame, or harm any person;
• Reverse engineer, decompile, disassemble, scrape, or otherwise attempt to extract the source code, models, prompts, or training data of the App or its underlying services, except to the extent expressly permitted by applicable law;
• Use any automated means (including bots, scripts, or scrapers) to access or use the Service;
• Bypass, disable, or interfere with rate limits, usage limits, security features, or access controls;
• Use the Output of the Service in any manner that violates the usage policies of the underlying AI provider (currently Google’s generative AI policies as they apply to Gemini);
• Resell, sublicense, or redistribute access to the Service to third parties;
• Use the App for any purpose that is unlawful or that these Terms otherwise prohibit.

We may, at our discretion, suspend or terminate accounts engaged in any of the above conduct, with or without notice.

7. AI-Generated Output

The Service uses AI models to generate images. AI-generated content has well-known limitations:

• Output may contain visual artifacts, inaccuracies, distortions, or unrealistic elements;
• Output may not faithfully reflect the input photograph or the selected style;
• Output is non-deterministic — the same inputs can produce different outputs;
• Output may inadvertently resemble existing real-world designs, products, or copyrighted works without our intent;
• Output is not architectural, engineering, or design advice and should not be relied upon for construction, renovation, or purchasing decisions without consulting qualified professionals.

You use AI-generated Output at your own risk. We make no representation that any Output will meet your expectations, be free of errors, or be suitable for any particular purpose.

8. Intellectual Property

8.1 Your Inputs

You retain all rights you already have in the photographs you upload to the App (“Inputs”). By uploading Inputs, you represent that you own them or have all rights necessary to upload them and to grant the licence below.

You grant us a worldwide, non-exclusive, royalty-free licence to host, store, copy, transmit, and process your Inputs solely for the purpose of operating, maintaining, and improving the Service for you, including by transmitting them to our AI provider so that Output can be generated. This licence ends when you delete the Inputs from your account, except for backups retained in the ordinary course for a reasonable period and for processing already underway.

We do not use your Inputs to train our own AI models. Whether the underlying AI provider uses your Inputs for any purpose is governed by that provider’s own terms; please review them if this is a concern for you.

8.2 AI Output

As between you and us, you may use the AI-generated images we deliver to you (“Output”) for personal and commercial purposes, subject to (a) these Terms, (b) the usage policies of the underlying AI provider, and (c) applicable law.

The legal status of AI-generated images is genuinely unsettled in many jurisdictions. In particular, copyright protection for purely AI-generated works is not currently recognized in some countries (including, as of the date of these Terms, the United States in respect of works lacking sufficient human authorship). We make no representation about whether you can claim copyright in any Output, or about whether any Output infringes the rights of third parties. You are solely responsible for evaluating the legal status of Output before using it, and for any consequences of that use.

8.3 Our Property

The App itself — including its name “Visualize AI,” its logo, design, user interface, source code, marketing copy, and any non-user-generated content — is owned by us or our licensors and is protected by copyright, trademark, and other laws. We grant you a personal, limited, non-exclusive, non-transferable, revocable licence to use the App solely as permitted by these Terms.

Nothing in these Terms transfers any of our intellectual property to you.

9. Termination and Account Deletion

9.1 Your Right to Delete

You may delete your account at any time from within the App or by contacting hello@visualizeai.pro. When you delete your account, we will delete your Inputs, Output stored under your account, and account profile information from our active systems within thirty (30) days, except where we are required to retain certain information by law (for example, tax or transaction records related to purchases). Backup copies may persist for a limited additional period before they are overwritten in the ordinary course of our backup retention.

Cancellation of any active subscription must be done separately through your account and billing settings. Deleting your Visualize AI account does not, by itself, cancel your subscription.

9.2 Our Right to Suspend or Terminate

We may suspend or terminate your access to the App, with or without notice, if we reasonably believe you have violated these Terms, if required by law, if continued provision of the Service to you would expose us to liability, or if we discontinue the Service in your region or entirely.

If we terminate your account for cause (a material violation of these Terms), unused subscription time is forfeited and will not be refunded.

10. Changes to the Service

We may add, change, or remove features of the Service at any time. We may also stop offering the App in your country or worldwide. Where reasonably possible, we will provide advance notice of material changes that affect paid features. The underlying AI models we use may change without notice; the qualitative behaviour of the Service may shift as a result.

11. Disclaimers

The App and the Service are provided “as is” and “as available,” without warranties of any kind, whether express, implied, or statutory, to the maximum extent permitted by applicable law. We disclaim all implied warranties, including the implied warranties of merchantability, fitness for a particular purpose, non-infringement, and any warranties arising from a course of dealing or usage of trade.

We do not warrant that the App will be uninterrupted, error-free, secure, or free of viruses or other harmful components, that defects will be corrected, or that any particular Output will meet your requirements.

Some jurisdictions do not allow the exclusion of certain warranties; in those jurisdictions, the foregoing exclusions apply only to the extent permitted by law.

12. Limitation of Liability

To the maximum extent permitted by applicable law:

• We will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, data, goodwill, or business opportunities, arising out of or in connection with your use of the App, even if we have been advised of the possibility of those damages.
• Our total aggregate liability to you for all claims arising out of or in connection with these Terms or the App, whether in contract, tort (including negligence), statute, or otherwise, will not exceed the greater of (a) the total amount you have paid us via Stripe in the twelve (12) months immediately preceding the event giving rise to the claim, or (b) one hundred Canadian dollars (CAD $100).

These limits apply except to the extent prohibited by applicable law. Nothing in these Terms limits liability that cannot be limited by law, including non-waivable consumer rights. Some jurisdictions do not allow the exclusion or limitation of certain damages; in those jurisdictions, our liability will be limited to the smallest extent permitted by law.

13. Indemnification

You agree to defend, indemnify, and hold harmless HOMESHOPPER AI INC. and its officers, directors, employees, and agents from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising out of or in connection with: (a) your Inputs; (b) your use or misuse of the Service; (c) your violation of these Terms; (d) your violation of any law or any rights of a third party (including intellectual property and privacy rights); or (e) your use of any Output.

14. Third-Party Services

The Service relies on third-party services, including Stripe (payments), Firebase Authentication, Amazon Web Services, and Google’s Gemini AI models. Your use of those services through the App is also subject to their respective terms and privacy policies. We are not responsible for the acts, omissions, or content of any third-party service.

15. Changes to These Terms

We may revise these Terms from time to time. When we do, we will update the “Last updated” date at the top of this document and, for material changes, give you reasonable notice through the App or by email to the address associated with your account. Your continued use of the App after a revision takes effect means you accept the revised Terms. If you do not accept the revised Terms, you should stop using the App and may delete your account.

16. Governing Law and Disputes

These Terms and any dispute arising out of or relating to them or the App are governed by the laws of the Province of Alberta and the federal laws of Canada applicable in that Province, without regard to its conflict of laws principles. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

Subject to applicable law, you and we agree that the courts located in Alberta, Canada, will have exclusive jurisdiction over any dispute, claim, or controversy arising out of or relating to these Terms or the App, and you consent to personal jurisdiction in those courts. Nothing in this section limits any non-waivable rights you may have as a consumer under the laws of your place of residence.

17. Miscellaneous

These Terms, together with our Privacy Policy, are the entire agreement between you and us regarding the App and supersede any prior agreements between us on this subject. If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions will remain in full force and effect. Our failure to enforce any right or provision is not a waiver of that right or provision. You may not assign these Terms without our prior written consent; we may assign them in connection with a merger, acquisition, or sale of assets.

The headings in these Terms are for convenience only and do not affect interpretation.

18. Contact

If you have questions about these Terms, you can reach us at hello@visualizeai.pro.

HOMESHOPPER AI INC.
9655 49 Ave NW, Edmonton, Alberta T6E 5Z5, Canada